Frequently asked questions
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Start with the questions that matter to you. These answers explain the service without replacing the conditions shown by each feature or the published legal documents.
What is CODE DESTINY?
It is a fortune-reading and consultation service covering Saju, Zi Wei Dou Shu, Sukuyo, Vedic and Western astrology, and tarot. Readings are reference material for entertainment, reflection and exploring choices. The different traditions retain their own assumptions and terminology.
Can I read anything without paying?
Public introductions, educational explanations and this FAQ are readable without signing in or purchasing. Each individual feature states its own access conditions. This answer does not add a free allowance, unlimited access or an automatic benefit to any existing product.
How are AI readings created?
AI-assisted consultations organize relevant inputs, available calculations and your question into prose. Calculation and text generation are distinct steps, and an explanation can contain mistakes. Compare the result with real circumstances instead of treating fluent language as proof.
How do Saju and Zi Wei Dou Shu differ?
Saju reads relationships among birth-year, month, day and hour pillars, including five elements and ten-god relationships. Zi Wei Dou Shu works with stars placed in twelve palaces. They offer different interpretive perspectives rather than a contest with one guaranteed winner.
What does Sukuyo compatibility consider?
It considers relationships between lunar mansions as a way to reflect on closeness, stimulation and personal distance. A relationship category does not account for every experience or conversation between two people. Do not let its label make a relationship decision for you.
What if I do not know my birth time?
Input requirements differ by tool. Check the relevant screen for an unknown-time option or guidance. If you use an estimated time, remember that time-dependent details remain uncertain. Do not turn a guess into a precise claim about your life.
Are Vedic and Western astrology the same?
No. They share some celestial objects but use different reference systems and interpretive methods. Vedic concepts such as lagna and nakshatra should not be substituted for Western terms without explaining the distinction. Read the framework stated on the relevant page.
Are the results always accurate?
No absolute accuracy or particular outcome is guaranteed. A useful passage can become a question about a recurring habit or a small action you can try. For medical, legal, financial or safety decisions, seek qualified advice and dependable information.
What do paid features add?
They provide the detailed reading or consultation described on the selected feature screen. Pass, Moonstone and single-purchase conditions may differ. Review the displayed scope and conditions before payment. A paid result is not a promise of greater factual certainty or a particular life outcome.
How is personal information handled?
The privacy policy explains collected information, purposes, retention and relevant rights. Do not send passwords or payment-card details in support messages. Respect other people's privacy when considering whether to enter their birth information.
How can I ask about a refund?
Read the terms and refund policy, then contact support with the order reference, date and circumstances. Eligibility is assessed under the applicable conditions. This FAQ does not promise a refund in every case or create a new response deadline.
Where should I report an error?
Use the email listed on the contact page and include the URL, language and relevant passage or error message. If payment has completed but a result is missing, check the order status before repeating the purchase. Avoid including unrelated private information.